LEGALAID-GA.ORG WEB SITE EVALUATION SURVEY

Please complete as much of this survey as possible.

Questions marked with a * are required.

 
Part I: Web Site and Computer Access Information.
 
*1. Where do you live in Georgia?
 
2. Where did you learn about the web site? Choose all that apply.
Atlanta Legal Aid Society    
Georgia Legal Services Program    
Social Service Agency or Community Program    
Friend    
Newspaper, Radio, Television    
Search Engines    
Other: 
 
*3. Where do you usually go to find a computer to get to the Internet? Choose all that apply.
Home    
Home of a Family Member    
Work    
School    
College    
Public Library    
Community Center    
Seniors Center    
Church    
Other: 
 
Part II: Education, Computer Experience, and Income Information. This information will be used to help us find out how easy it is for people to use the web site if they do not have much experience with computers. It will also help us to figure out whether we are reaching people that Georgia Legal Services Program and Atlanta Legal Aid Society are trying to serve (people with low incomes).
 
4. Please tell us how much education you have: Choose one.
Grade School    
Some High School    
High School Graduate    
Some college    
Associate's Degree    
Bachelor's Degree    
Some graduate school    
Professional graduate degree    
Ph.D    
 
5. How much experience do you have using the Internet?
None    
Some    
A Lot    
 
6. We'd like to know about the income levels of people who use our site. By "low income" we mean someone who would probably be eligible for legal services from Atlanta Legal Aid Society and Georgia Legal Services Program (the maximum income for an individual is about $11,000 and for a family of four it's about $23,000 per year). Please choose what best fits your situation. I am:
An attorney getting information for a low income client.     
Getting information for someone else who is low income.     
Working with an agency that serves low income people.     
Not low income, but hope this information will be useful.     
A low income person getting information for myself.     
Just browsing.     
Other: 
 
Part III. Evaluation and Feedback About Web Site.
 
7. Please indicate generally what kind of legal problem you had. Select all that apply.
AIDS|HIV, Terminal Illness     
Business Law for Community Organizations     
Cars     
Children and the Law     
Civil Rights     
Contracts, Sales, Loans and Bankruptcy     
Criminal Law     
Disability    
Disaster Relief    
Education     
Environmental Law     
Family Law and Domestic Violence    
Health    
Housing     
Immigration     
Injuries to People and Property     
Migrant Workers     
Military and Veterans' Affairs     
Public Benefits     
Seniors    
Tax    
The Legal System     
Wills and Life Planning     
Work and Unemployment     
Your Government    
Other: 
 
8. How easy or hard was it to find the information you needed? Choose one.
Very Easy    
Easy    
Somewhat Difficult    
Hard    
Very Hard    
 
9. How helpful was the web site?
Very helpful    
Somewhat helpful    
Not helpful    
 
10. Did you find the answer to your legal problem?
Yes    
No    
I found part of the answer    
 
11. Do you feel like you know WHAT your NEXT STEPS should be to solve your legal problem?
Yes
No
 
12. Do you know HOW to take those next steps?
Yes
No
 
13. Do you know WHERE TO GO to take those next steps?
Yes
No
 
14. What other kinds of help do you think would have been useful to you? Check all that apply.
Training on how to use the web site.    
Community education courses (at the libraries or the local schools or colleges) about legal issues.    
A hotline to call to talk to someone about my legal problem.    
Court forms that I could fill out on the web site and print out.    
Someone at the court house to explain court procedures.    
People who could help you solve problems without having to go to court or file a law suit.    
 
15. What other changes should we make to the web site to help you solve your legal problem?
 
16. If you were not able to find the information that you were looking for, please explain your legal problem. This will help us make changes to the web site so that it will be easier for you to find the information that you need, understand how to use the information, and know where to go to help yourself with your legal problems.
 
Thank you for helping us improve LegalAid-GA.org!